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(219) 779-0411
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FAQ's
How far in advance can I reserve a moonwalk?
As soon as possible.Our moonwalks are booked on a first come first serve basis. All we need to know is when and where your event will take place, as well as the moonwalk you prefer.
What happens if I need to reschedule my reservation?
Simply give us notice ASAP. We will try to work with you as much as possible. However, once a unit is setup, the full amount of the rental is non-refundable.
What kind of supervision is required?
All of our equipment requires adult supervision at all times. We will go over the safety rules at delivery.
What is the rain or bad weather policy?
We reserve the right not to setup with bad weather pending. If the morning of the event bad weather exists, we will call to cancel the rental at no charge to you. If bad weather is forcast we will call to determine if you still want the rental. Once the moonwalk is setup, payment in full is due regardless of weather.
What happens if it rains while the moonwalk is up?
We recommend that you deflate and unplug the moonwalk and cover it with the tarp we leave with the unit. Once it stops raining, dry the unit, if it is not dry it may be very slippery. Do not allow anyone to jump in the moonwalk until it is dry.
What kind of power is required?
Our rentals plug into a standard 110v household outlet. The power source needs to be within 100ft of the unit. We will provide all necessary extension cords.
Do you charge for setup and/or delivery?
Delivery and setup is no extra charge within 20 miles of Crown Point, IN.
How is the equipment cleaned?
Each unit is vacuumed and thoroughly cleaned with a mild disinfectant after each use. We inspect the unit after setup at your location to ensure cleanliness. We pride ourselves on maintaining our inflatables to the highest of standards.
When and how may I pay for my rental?
Payment for your rental is due upon delivery, and can be made by cash or credit card.
Do you require a deposit?
Yes, a $50 deposit is due at the time of your reservation. This deposit is NOT refundable for any reason EXCEPT for weather related conditions at the discretion of JUST 4 JUMPS.
As soon as possible.Our moonwalks are booked on a first come first serve basis. All we need to know is when and where your event will take place, as well as the moonwalk you prefer.
What happens if I need to reschedule my reservation?
Simply give us notice ASAP. We will try to work with you as much as possible. However, once a unit is setup, the full amount of the rental is non-refundable.
What kind of supervision is required?
All of our equipment requires adult supervision at all times. We will go over the safety rules at delivery.
What is the rain or bad weather policy?
We reserve the right not to setup with bad weather pending. If the morning of the event bad weather exists, we will call to cancel the rental at no charge to you. If bad weather is forcast we will call to determine if you still want the rental. Once the moonwalk is setup, payment in full is due regardless of weather.
What happens if it rains while the moonwalk is up?
We recommend that you deflate and unplug the moonwalk and cover it with the tarp we leave with the unit. Once it stops raining, dry the unit, if it is not dry it may be very slippery. Do not allow anyone to jump in the moonwalk until it is dry.
What kind of power is required?
Our rentals plug into a standard 110v household outlet. The power source needs to be within 100ft of the unit. We will provide all necessary extension cords.
Do you charge for setup and/or delivery?
Delivery and setup is no extra charge within 20 miles of Crown Point, IN.
How is the equipment cleaned?
Each unit is vacuumed and thoroughly cleaned with a mild disinfectant after each use. We inspect the unit after setup at your location to ensure cleanliness. We pride ourselves on maintaining our inflatables to the highest of standards.
When and how may I pay for my rental?
Payment for your rental is due upon delivery, and can be made by cash or credit card.
Do you require a deposit?
Yes, a $50 deposit is due at the time of your reservation. This deposit is NOT refundable for any reason EXCEPT for weather related conditions at the discretion of JUST 4 JUMPS.
